Your website looks forgotten
An old website can show closed hours, missing services or a phone number nobody answers. Visitors lose confidence quickly, then contact a competitor whose information looks clearer and more current.
Web design Newcastle upon Tyne
Web Design Newcastle That Wins You Work
We build websites, online shops and software that help Newcastle businesses get found, capture better enquiries and win more work. Newcastle web design starts from £1,295, with hosting, care, lead systems, AI and marketing available from one local team.
From £1,295
Fixed website build price
£59 a month
Required Website Care
£169 a month
AI Receptionist
15+ years
Working across the North East
A website should do more than sit online with your phone number. It should explain what you do, show why customers should trust you and make it easy to take the next step. For a business in Newcastle upon Tyne, that means helping the right people find you and contact you before they call a competitor.
The local market is busy. You may be competing with firms around the Quayside, city centre, Team Valley, Cobalt Business Park and the wider North East. Customers compare several businesses quickly. They look at your reviews, services, prices, accreditations, response times and whether your website feels current.
The problem
What is holding your website back
Enquiries arrive without detail
Messages often say only "please call me". You then spend time finding the address, job type, urgency and budget before knowing whether the work fits your business.
Google shows the competition
Your competitors appear when people search nearby, while your business sits below them or remains invisible. An incomplete Google Business Profile and thin service pages make that worse.
The ACCC Framework
Attract
Convert
Capture
Compound
How the system works
What you get
Included in the build
Every client also takes Website Care at £59 a month. Everything else is modular.
01
Newcastle focused website strategy
02
Service and location pages
03
Google Business Profile support
04
Trade-ready quote forms
05
Review request automation
06
AI receptionist and call capture
07
Google Ads management
08
Call and lead tracking
09
Website hosting and care
10
Laravel web development
11
Ecommerce and booking systems
12
AI training and content
Your evenings, priced up
What is DIY social media costing you?
Posting yourself feels free. It is not, because every hour on Instagram is an hour you cannot charge out.
Roughly
of billable time spent posting every month
Automate the postingThat is also around hours a year. Typical UK trade figures; adjust the sliders to your own.
Pricing
Three build packages
Every client also takes Website Care at £59 a month. Everything else is modular, so you only pay for what you actually need.
Essentials
£1,295
A credible presence that turns visitors into enquiries.
Best for: Sole traders and small teams who need to look established and get the phone ringing.
- Up to 7 pages, designed mobile first
- Copywriting for every page
- Google Business Profile setup and optimisation
- Contact forms and click to call
- Call tracking number
- Basic on-page SEO
- Google Analytics and conversion tracking
- Audience Simulator access, included
- 2 rounds of revisions
- Live in 10 working days
Complete
£1,995
For businesses losing work to missed calls.
Best for: Established businesses that cannot answer the phone while they are on a job.
Everything in Essentials, plus:
- Up to 12 pages, including service and location pages
- AI receptionist configured to your business, live at launch
- Enquiry notifications by SMS and email
- WhatsApp enquiry capture
- Review generation setup
- Photo and video gallery
- 3 rounds of revisions
Growth
£2,495
For businesses ready to buy leads through Google.
Best for: Businesses that want to turn ad spend into booked work, with the tracking to prove it.
Everything in Complete, plus:
- Dedicated PPC landing pages
- Full conversion tracking and call attribution
- Google Ads account build, keyword research and campaign structure
- Competitor analysis
- Priority build, live in 7 working days
Website Care £59 a month Required
Hosting, SSL, daily backups, security monitoring, software updates, uptime monitoring, up to 30 minutes of content changes each month and email support.
All prices exclude VAT.
Monthly
Everything else is modular
Website Care is required for every client. Add anything else when you need it, and drop it when you do not.
Website Care
Required£59 a month
Hosting, SSL, daily backups, security monitoring, software updates, uptime monitoring, up to 30 minutes of content changes each month and email support.
AI Receptionist
£169 a month
Answers every call 24/7 in your business name, takes the job details, qualifies the caller and texts you immediately.
A human receptionist costs £24,000 to £28,000 a year. A live answering service runs £200 to £450 a month.
Website Chatbot
Price on application
Answers visitor questions on your site around the clock, using only what it has been taught about your business, and captures the enquiry before they leave.
Most visitors will not ring and will not fill in a form. They ask one question, get no answer, and leave.
Google Ads Management
£449 a month
Campaign management, bid and budget optimisation, ad copy testing, negative keyword management, landing page optimisation and a monthly reporting call.
Your ad spend goes direct to Google and is never marked up. Minimum recommended spend is £400 a month.
SEO and Content
£249 a month
Two optimised pages or articles a month, local SEO, Google Business Profile posts, citation building, rank tracking and monthly reporting.
Automated Social Media
£99 a month
Plans, writes and posts your social media to Facebook and Instagram. You approve a month of content in one sitting.
Intelligent Marketing Coach
£49 a month
A marketing plan built around your business, broken into weekly tasks, so you always know the next thing to do.
Extra Support Time
£75 a month
An additional 2 hours a month for changes, new pages and seasonal updates.
Bundles
Bundle them and pay less
The same modules, priced lower when taken together.
Care plus Receptionist
£199 a month
Saves £29
Care plus Receptionist plus Ads
£595 a month
Saves £82
Everything
£795 a month
Saves £141
No Upfront Option
£199 a month , 24 month term
No setup fee. A template site built for your trade, with hosting, care and the AI receptionist included. For businesses who want to start now without the upfront cost.
Start with no upfront cost- No setup fee
- Template site built for your trade
- Up to 5 pages
- Hosting and Website Care included
- AI Receptionist included
- Live in 5 working days
Terms
- 50% on signature, 50% on launch.
- Monthly billing starts at launch, with a 12 month minimum term and monthly thereafter.
- Ad spend is billed separately by Google and is never marked up.
- Modules can be added at any time.
- All prices exclude VAT.
Quote request
Get a fixed price
Two minutes of questions and we will send back a real number, not a range. Website packages start at £1,295, ecommerce from £2,495, and there is a no upfront option at £199 a month.
- A fixed price, not a range
- Reply within one working day
- No obligation and no sales sequence
The result
What changes once it is live
Your best services stand clear
Visitors quickly understand what you offer, where you work and what happens next. Clear pages give them confidence to call, complete a form or request a quote.
Leads arrive ready to price
Your forms collect the information your work needs. You spend less time chasing basic details and more time speaking with people who fit your services and areas.
Local searches reach your business
Your website and Google Business Profile support each other. Customers searching in Newcastle and nearby areas find accurate services, locations, opening times and contact details.
01
Your website becomes the hub of your whole operation
Your website should work while you are quoting, driving between jobs or serving customers. We build it around the questions people ask before they buy. That includes what you do, where you work, what it costs, how quickly you respond and why customers can trust you.
This is more than website design Newcastle businesses can get from a template shop. We connect your website to the parts that produce work. That can include quote forms, call tracking, review requests, local search, Google Ads, an AI receptionist and useful follow-up content.
For larger needs, our web development Newcastle service can connect your site to stock systems, booking tools, customer records or internal processes. We also build custom software and web apps. Laravel is one of our specialist tools for secure, tailored systems.
- Clear services and areas covered
- Quote and contact forms
- Website hosting and care
- Custom software and web apps
02
More local customers find you before competitors
People in Newcastle rarely search for a business by name when they need help. They search for the service and place, such as web design Newcastle, a shop near Gosforth or an accountant in Gateshead. We build your website and local listings around those real searches.
Your Google Business Profile is the business panel that appears in Google Search and Maps. We help keep its services, areas, opening times, photos, posts and contact details accurate. We also connect it with your website, so Google and customers see a consistent business.
The North East has its own search habits and competition. A business in Jesmond may need a different approach from one serving Washington, Cramlington or Blyth. We plan pages around your real service area, without pretending every place is your local office.
- Google Business Profile support
- Service and location pages
- Local search planning
- Consistent business details
More detail
More detail
Open the parts you care about. Everything here is on the page, just tidied away.
A vague message saying "How much?" wastes time. We build forms that collect the details you need before replying. Depending on your work, that may include the address, property type, measurements, photos, timescale, budget and the service required.
A plumber may need the fault, location and urgency. A building firm may need plans, access details and project value. A software company may need users, systems and timescales. Good website design Newcastle businesses can use should reflect how you actually price work.
The result is a clearer first conversation. You can sort serious enquiries from poor fits, ask for missing information and prepare a more useful reply. Calls can still be prominent, but customers also get a simple way to send the details outside office hours.
- Trade-specific quote forms
- Photo and document uploads
- Urgency and timescale fields
- Lead details sent to you
Customers often choose between businesses that offer similar services. Reviews and proof can decide who gets the call. Your website should show recent feedback, completed work, qualifications, accreditations and the places you serve, without making people hunt for it.
We can create a simple review process after each job. Customers receive a polite request at the right time, while unhappy feedback can be directed to you privately. The aim is not to manufacture praise. It is to make asking for honest feedback part of your normal process.
This matters across Newcastle, Gateshead, Sunderland and the coast. A customer in Whitley Bay may not know your name. Recent reviews, local examples and clear evidence help them feel safer choosing you over a business with a thin online presence.
- Review request follow-ups
- Project and case study pages
- Accreditations and qualifications
- Local customer proof
A missed call can mean a lost job, especially when someone has searched three local businesses and called the first one that looked trustworthy. Our AI Receptionist answers 24 hours a day in your business name, including evenings, weekends and times when you are already on the phone.
It takes the caller's details, asks what they need and sorts urgency. It can capture the address, service, preferred time and other information you choose. It then texts you straight away, so you can call back with context instead of starting cold.
The AI Receptionist costs £169 a month on its own. Website Care plus Receptionist costs £199 a month. It does not replace your judgement. It makes sure useful information reaches you when you cannot answer personally.
- Answers in your business name
- Takes job and contact details
- Sorts urgent enquiries
- Texts you immediately
When you are ready to buy leads, Google Ads can put your service in front of people searching now. We manage the campaigns, test the wording, control bids and budgets, remove poor search terms and improve the page people reach.
Google Ads Management is £449 a month. Your advertising budget is paid directly to Google. We never mark it up. We explain what has been spent, what has been tested and what should change next.
Tracking shows more than clicks. We can track calls, quote forms and other useful actions, then connect them to the jobs you report. That gives you a clearer view of which enquiries became real work, rather than judging ads by traffic alone.
- Campaign and budget management
- Ad copy testing
- Negative search term control
- Call and enquiry tracking
A new website needs attention after it goes live. Our SEO and Content service costs £249 a month. It includes two useful pages or articles each month, local search work, Google Business Profile posts, business listing work, position tracking and a monthly report.
Content should answer questions your customers ask before buying. That might cover planning permission, boiler choices, delivery areas, booking rules, service prices or what happens during a consultation. Each page gives Google and customers a clearer reason to find and trust you.
You can add Automated Social Media for £99 a month. It plans, writes and posts to Facebook and Instagram for your approval. The Intelligent Marketing Coach costs £49 a month and turns your plan into weekly tasks, so you know what to do next.
- Two pages or articles monthly
- Google Business Profile posts
- Facebook and Instagram posts
- Weekly marketing tasks
Essentials costs £1,295 and gives you a credible presence that turns visitors into enquiries. Complete costs £1,995 for businesses losing work through missed calls. It adds the systems needed to capture and follow up with those callers. Growth costs £2,495 for businesses ready to buy leads through Google.
Every client has Website Care at £59 a month. It includes hosting, security certificates, daily backups, security monitoring, software updates, uptime monitoring, up to 30 minutes of content changes each month and email support. It is required because an unattended website can become slow, unsafe or out of date.
If you want to start without the upfront build cost, the no upfront option is £199 a month on a 24 month term, with no setup fee. You get a template site built for your trade, hosting, care and the AI Receptionist. We also offer ecommerce, booking websites, software development and AI training Newcastle businesses can use.
- Essentials, £1,295
- Complete, £1,995
- Growth, £2,495
- Website Care, £59 a month
- No upfront option, £199 a month
The honest comparison
Why do some websites cost £199?
It is a fair question, and it deserves a straight answer rather than a sales pitch.
If you simply need a basic online presence, a low-cost website builder may be enough. Somewhere to point people who already know your name. If that is genuinely all you need, do that and spend the money elsewhere. We would rather tell you that than take a fee for something you will not use.
Our websites are designed for established businesses that want Google traffic to turn into calls, enquiries and customers. Copy, tracking, conversion setup and ongoing management are built in. That is a different product solving a different problem, and it is priced accordingly.
A £199 builder site
Fine for a basic presence. Not built to win work.
A Look North website
Built so search traffic becomes booked jobs.
Who writes the words
A £199 builder site
You do, usually at 11pm, into a blank box.
A Look North website
We do. Copywriting for every page is included, written around the jobs you actually want.
Whether it shows up on Google
A £199 builder site
It will rank for your business name. Not much else.
A Look North website
A page for every service and every town you cover, structured so each one can rank.
What happens to an enquiry
A £199 builder site
A contact form emails you. If you miss it, you miss it.
A Look North website
Quote forms written for your trade, instant SMS and email alerts, and every enquiry stored so none are lost.
When the phone rings and you are on a job
A £199 builder site
It goes to voicemail. Most callers hang up and ring the next business.
A Look North website
Our AI receptionist answers 24/7 in your business name, takes the details and texts you straight away.
Knowing what is working
A £199 builder site
A visitor counter, if that.
A Look North website
Call tracking, conversion tracking and call attribution, so you know which clicks became real jobs.
Getting reviews
A £199 builder site
You remember to ask, sometimes.
A Look North website
Review generation set up so a request goes out after every job, with the results shown on your site.
What happens after launch
A £199 builder site
Nothing. It sits there until you cancel the subscription.
A Look North website
The Marketing Coach gives you a plan broken into weekly jobs, so the site keeps earning its keep.
Who owns it
A £199 builder site
The platform. Stop paying and it disappears.
A Look North website
You do. The code, the domain, the hosting account and the content are yours.
Speed on a phone
A £199 builder site
Template bloat, often slow, which costs you rankings and visitors.
A Look North website
Built mobile first, because that is where almost every local search happens.
When something breaks
A £199 builder site
A help centre article and a support queue.
A Look North website
Website Care at £59 a month: monitoring, backups, updates, and a person who answers.
We have a £199 a month option too. It is not the same thing.
If the upfront cost is the blocker rather than the quality, we do a no upfront option at £199 a month on a 24 month term. That is not a builder subscription. It is a real site built for your trade, with hosting, Website Care and the AI receptionist included, live in 5 working days. The difference between that and a £199 builder site is the difference between renting a van and renting a parking space.
What the difference buys
What you actually get for the difference
Not features. The things that change how much work comes in.
Every call answered
A missed call is a customer ringing your competitor. The AI receptionist picks up 24/7, qualifies the job and texts you. Most trades win back more than the cost of the whole website in the first few months.
Found for the work you want
One page cannot rank for eight services across twelve towns. We build a page for each, so you show up for the specific job someone is searching for right now.
Enquiries you can price
Not "how much for a bathroom?" but property type, scale, access, timing and photos. You quote accurately, first, without a site visit.
Proof that compounds
A review request after every job. In a year you have the review count competitors cannot catch up with, and reviews are the last thing a customer checks before calling.
Words written for you
Copywriting for every page is included. No blank boxes, no writing your own service descriptions at 11pm, no page that sounds like everyone else.
Proof of what paid off
Call tracking and conversion tracking show which clicks turned into jobs. You stop guessing which half of the marketing worked.
A plan for after launch
The Marketing Coach turns a strategy into weekly jobs small enough to actually finish. That is why our sites are still growing a year later.
You own the lot
Code, domain, hosting, content and your Google Business Profile. Nothing switches off if you leave, because nothing was rented to you.
If a basic presence is all you need, a builder is the sensible choice and we will say so. If you want the phone to ring more often, that is what we build. Get a fixed price.
FAQ
Questions we get asked most
Straight answers on price, timescales, search and who owns what.
Our main website packages are Essentials at £1,295, Complete at £1,995 and Growth at £2,495. The right choice depends on whether you need a credible presence, missed-call support or Google Ads preparation. Website Care is required at £59 a month. All prices exclude VAT. We confirm the scope and payment schedule before work starts.
The timing depends on the number of pages, how quickly you provide information and whether we are connecting forms, bookings or other systems. We agree the schedule before starting. A focused business website can move quickly when content and feedback arrive promptly. Larger ecommerce, software and booking projects need more planning and testing.
Website Care covers hosting, a security certificate, daily backups, security monitoring, software updates, uptime monitoring, up to 30 minutes of content changes each month and email support. It is required because a website needs regular maintenance after launch. Without it, updates can be missed, security risks can grow and small problems may remain unnoticed.
It answers calls 24 hours a day in your business name. It asks for the details you choose, such as the caller's name, address, service needed, timescale and urgency. It then texts you the information immediately. It is useful when you are driving, already with a customer, out of hours or unable to answer.
The AI Receptionist costs £169 a month on its own. Website Care plus Receptionist costs £199 a month, which saves £29 against buying both separately. It answers every call, gathers the job details, sorts urgency and sends you a text. You can add it after the website launches, so you do not need to decide everything at once.
Google Ads Management costs £449 a month. This includes campaign management, bid and budget changes, ad copy testing, poor search term control, landing page improvements and a monthly reporting call. Your ad spend is paid directly to Google and is never marked up by us. We also track calls and forms, so you can assess enquiries rather than clicks alone.
Yes. We are based in Newcastle upon Tyne and work with businesses across the UK. Our home patch includes Gateshead, Sunderland, Durham, North Shields, South Shields, Whitley Bay, Wallsend, Jarrow, Washington, Cramlington and Blyth. Being local helps us understand the North East market, but our website design North East and UK-wide delivery are not limited to one postcode.
Yes. Ecommerce web design Newcastle businesses need can include product pages, payments, delivery rules, stock and order handling. We also build direct booking websites around the booking system you already use, plus appointment booking websites with online booking included. Ecommerce Launch starts at £2,495, Direct Booking starts at £2,495 and appointment booking websites range from £1,495 to £1,995.
Yes. Our web development Newcastle service includes custom software and web apps for businesses with processes that off-the-shelf tools cannot handle. We can plan systems around your staff, customers, stock, bookings or reporting needs. We specialise in Laravel, a development framework used to build tailored web software. We will first define the process and scope clearly.
Yes. We provide AI training Newcastle businesses can use in day-to-day work, including practical guidance for writing, planning, customer replies and internal tasks. We can also help create useful website and social content. The aim is to save time while keeping your tone, facts and customer promises under your control.
You own the website and the business content we create for you, subject to any third-party software or licence terms. We can explain what is included in your project and what depends on external services. Website Care keeps the site hosted and maintained, but it does not mean we claim ownership of your business website.
The no upfront option costs £199 a month on a 24 month term, with no setup fee. It includes a template website built for your trade, hosting, Website Care and the AI Receptionist. It is designed for businesses that want to get started without the upfront build cost. We explain the term and included scope before you agree.
Monthly billing starts when your website launches. There is a 12 month minimum term, then billing continues monthly. The no upfront option is different because it has a 24 month term. Ad spend is separate and paid directly to Google. Modules can be added at any time, so you can begin with the essentials and add marketing later.
Usually, yes. We can work with your existing website address, email setup, booking system, payment provider or customer records where they are suitable. We check access, ownership and technical limits before recommending a change. If an old system is holding back your website, we explain the practical options rather than forcing a full rebuild without reason.
Where we work
Working across the UK
We build local landing pages for every town you cover. These are the areas we work in most often.
Newcastle upon Tyne
Gateshead
Sunderland
Durham
North Shields
South Shields
Whitley Bay
Wallsend
Jarrow
Washington
Cramlington
Blyth
Morpeth
Hexham
Ponteland
Chester-le-Street
Consett
Gosforth
Jesmond
Heaton
Tynemouth
Killingworth
Houghton-le-Spring
Seaham
Bedlington
Nearby
Web design across the North East
One team, the same fixed prices, wherever you are. Every city page is written for how local businesses there win work.
References
Useful links and references
The tools and bodies referred to on this page, plus where to go next on ours.
More from us
Official sources
External sites open in a new tab. We link to primary sources and accreditation bodies only.
Also built for
Web design in other cities
We work UK-wide. Each city has its own page, written for how businesses there actually compete on search.
Looking for a different sector? See all sectors we build for, or tell us your trade and we will quote for it.
Next step
Get a fixed price for your business website
Tell us what you do and which parts of Newcastle you serve. We will send back a real number with a scope attached, not a range.